frequently asked Questions

HOW CAN I CHECK THE STATUS OF MY ORDER?

After an order is placed, it is sent as quickly as possible to one of our fulfillment centers, from where your item will be mailed.
You can contact us within the first 48 hours for a full refund without special reasons.

WHAT ARE THE DELIVERY TIMES ?

To France: 7 to 14 days
To Belgium, Switzerland and Luxembourg: 10 to 20 days
To the rest of the world: 3 to 4 weeks

HOW TO ORDER ?

Simply choose your items from the drop-down menu on the product page and click the "Add to Cart" button, then follow the steps to complete your order. We will prepare it and send you a confirmation email when your package is sent!

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept Visa and Mastercard credit cards.  You can then select “Pay by credit card or debit card” on the next page. Then you enter your country and in the card type you can select your card
Do not hesitate to contact us if you have any questions!